Sometimes you just want to speak to a living, breathing human being. We understand. Our live dispatchers are available between the following times to assist you:
| Day of the Week | Dispatch Open | Dispatch Closes | Prescheduled Rides |
|---|---|---|---|
| Monday - Wednesday | 8:00 am Arizona Time (GMT-7) |
8:00 pm Arizona Time (GMT-7) |
Anytime |
| Thursday - Saturday | 8:00 am Arizona Time (GMT-7) |
12:00 am Arizona Time (GMT-7) |
Anytime |
|
Sunday |
Closed |
Anytime | |
The following requests will not be handled via phone:
- Refund Requests
- Complex Itineraries (E-Mail Us Instead!)
- Employment Related Inquires
- Legal Matters
- Partner Program Requests (E-Mail Us Instead!)
If you would like to schedule a ride 24 hours a day, 7 days a week, please visit our Online Rate Calculator and Reservations page. For all non-ride requests outside our normal operating hours, please Send Us a Request or E-Mail Us.

